Description
As a CRM Specialist, you are responsible for managing and optimizing our CRM system, with a focus on HubSpot. You will work closely with various teams within the company, including sales, marketing, and customer service, to enhance the customer journey and achieve business objectives.
Managing and maintaining our CRM system (HubSpot), including setting up workflows, dashboards, and reports.
Analyzing data to gain insights into customer behavior and trends, and using these insights to develop strategies that increase customer engagement and retention.
Identifying opportunities for automation and implementing automated processes to improve efficiency.
Providing training and support to employees to ensure they can make optimal use of the CRM system.
Collaborating closely with the marketing team to develop and execute integrated campaigns aimed at attracting and retaining customers.
Monitoring the performance of the CRM system and recommending improvements to increase overall effectiveness.
Minimum of 3 years of experience in a similar role, preferably with a focus on HubSpot.
Demonstrable experience in managing and optimizing CRM systems, preferably HubSpot.
Excellent analytical skills and the ability to extract insights from data.
Strong project management skills and the ability to manage multiple tasks simultaneously.
Excellent communication skills and the ability to collaborate effectively with various teams.
A proactive attitude and willingness to learn new skills and continue growing in the role.
A challenging and dynamic work environment where you have the opportunity to further develop your skills and make a significant impact on the success of the company.
Competitive salary and benefits package.
All necessary tools to perform your role optimally.
Opportunities for professional development and growth.
A great team of passionate colleagues to collaborate with.
PLEASE NOTE: We do not accept applications on a freelance basis.
